Shipping policy
Processing Time
Orders are processed within 1-3 business days. You'll receive a confirmation email with tracking information once your order ships.
Shipping Rates & Delivery Times
- Domestic (US) Standard: $8.00, 5-10 business days (free on qualifying orders)
- Domestic (US) Express: $15.00, 2-4 business days
- International: Rates calculated at checkout via USPS/DHL Express, 7-21 business days depending on destination
- Rest of World: Free shipping, 10-25 business days
Customs & Import Duties
International orders may be subject to customs fees, taxes, or duties imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, contact us at neostack65es@gmail.com and we'll help track it down.
Contact Us
Questions about shipping? Email us at neostack65es@gmail.com